Bitstamp Review

Bitstamp Review

Bitstamp is a cryptocurrency exchange founded in 2011 by Nejc Kodric and Damijan Merlak. It is one of the oldest cryptocurrency exchanges in the world and is based in Luxembourg. Bitstamp was initially created to serve European customers, but it has since expanded its services to clients worldwide.

Bitstamp is a regulated exchange and is licensed to operate in the European Union as well as in the United States. In 2016, Bitstamp became the first fully licensed cryptocurrency exchange in Europe, which helped to increase its credibility in the industry. The exchange has also been registered with the US Financial Crimes Enforcement Network (FinCEN) since 2013.

Bitstamp has a long-standing reputation for security and reliability, having never experienced any major security breaches. The exchange employs various security measures to ensure the safety of its client’s funds, including cold storage, two-factor authentication, and mandatory user identification verification.

Over the years, Bitstamp has added several cryptocurrencies to its platform, including Bitcoin, Ethereum, XRP, Litecoin, and Bitcoin Cash. The exchange offers trading pairs for fiat currencies such as USD, EUR, GBP, Swiss Franc, and cryptocurrencies.

In 2019, Bitstamp was acquired by Belgian investment firm NXMH, which helped further to strengthen the exchange’s position in the market. The acquisition enabled Bitstamp to expand its offerings and improve its services by introducing new products, such as a mobile app and a cryptocurrency savings accounts feature.

Today, Bitstamp is considered one of the most reputable cryptocurrency exchanges in the world, offering a range of services to its clients. With its long-standing reputation for security and reliability, Bitstamp continues to attract new users and maintain its position as a leading exchange in the cryptocurrency industry.

Trading on Bitstamp:

Bitstamp offers a range of trading options on its platform, allowing users to buy and sell cryptocurrencies in various trading pairs. The exchange supports fiat currencies such as USD, EUR, GBP, and Swiss Franc, as well as cryptocurrencies such as Bitcoin, Ethereum, XRP, Litecoin, and Bitcoin Cash.

To start trading on Bitstamp, users must first create an account and complete the mandatory verification process, which includes providing identification documents and proof of address. Once the account is verified, users can deposit funds into their account using bank transfers or credit/debit cards.

Bitstamp offers several order types, including market, limit, stop, and trailing stop orders. Market orders allow users to buy or sell cryptocurrencies at the current market price, while limit orders allow users to set their preferred buying or selling price. Stop and trailing stop orders minimize losses and protect profits in a volatile market by automatically selling a cryptocurrency when it reaches a specific price.

Bitstamp’s trading fees vary depending on the user’s trading volume over 30 days, with higher trading volumes attracting lower fees. The exchange’s fees range from 0.5% to 0.25% for trading volumes below $10,000 and can go as low as 0.1% for trading volumes above $20 million.

Bitstamp’s trading pairs are categorized into two groups: fiat-to-crypto and crypto-to-crypto. Fiat-to-crypto trading pairs allow users to buy cryptocurrencies using fiat currencies, while crypto-to-crypto trading pairs enable users to trade one cryptocurrency for another. The exchange offers several trading pairs, including BTC/USD, ETH/USD, XRP/USD, LTC/USD, and BCH/USD.

Bitstamp also offers margin trading, allowing users to leverage their trades by borrowing funds from the exchange. The maximum leverage available on Bitstamp is 5x, which means users can trade up to five times their account balance. However, margin trading involves higher risks, and users should know the potential losses when trading with leverage.

Bitstamp offers its users a range of trading options, including buying and selling cryptocurrencies, margin trading, and various order types. The exchange’s fees are competitive, and its trading pairs cater to fiat and crypto-to-crypto traders. Bitstamp’s platform is user-friendly, and its commitment to security and reliability has earned it a reputation as one of the most trusted cryptocurrency exchanges in the industry.

Security measures:

Security is a top priority for Bitstamp, and the exchange has implemented several measures to protect its users’ accounts and funds. One of the most critical security measures is two-factor authentication (2FA), which protects user accounts. Bitstamp supports several 2FA options, including Google Authenticator, Yubikey, and Duo Security.

Another important security measure is cold storage. Bitstamp stores most of its users’ funds in cold storage, meaning the cryptocurrencies are stored offline and inaccessible to hackers. Cold storage is considered one of the most secure ways to store cryptocurrencies, and it is an industry-standard practice that many reputable exchanges follow.

In addition to 2FA and cold storage, Bitstamp also uses various other security measures to ensure the safety of its users’ accounts and funds. The exchange has implemented strict user identification verification procedures, which require users to provide identification documents and proof of address before they can trade on the platform. Bitstamp also performs regular security audits to identify and address any potential vulnerabilities in its system.

Bitstamp’s security team comprises experienced professionals dedicated to ensuring the exchange remains secure. The team monitors the platform around the clock and immediately responds to suspicious activity. The exchange also maintains a bug bounty program that rewards users for identifying and reporting security vulnerabilities on the platform.

Furthermore, Bitstamp fully complies with regulatory requirements and has implemented various measures to prevent money laundering and other illicit activities. The exchange has a dedicated compliance team that ensures users comply with applicable laws and regulations. It regularly communicates with regulatory bodies to ensure it meets the latest requirements.

Overall, Bitstamp’s commitment to security has earned it a reputation as one of the industry’s most secure and trustworthy cryptocurrency exchanges. The exchange’s use of 2FA, cold storage, and other security measures, combined with its compliance with regulatory requirements, ensure its users’ accounts and funds are safe from potential threats.

Supported cryptocurrencies:

Bitstamp supports a variety of cryptocurrencies for trading on its platform. As of February 2023, the exchange offers more than 40 cryptocurrencies, including Bitcoin, Ethereum, Ripple, Litecoin, Bitcoin Cash, Stellar, and Cardano. Bitstamp also supports several stablecoins, including USDT, USDC, and DAI.

The availability of these cryptocurrencies may vary depending on the user’s location. Some countries restrict using specific cryptocurrencies, and Bitstamp complies with local laws and regulations. Therefore, users in some countries may need help accessing particular cryptocurrencies on the Bitstamp platform.

However, Bitstamp aims to offer its users a diverse range of cryptocurrencies globally. The exchange has expanded its cryptocurrency offerings and regularly adds new cryptocurrencies to its platform. Bitstamp also supports trading pairs for each cryptocurrency, allowing users to trade between cryptocurrencies and fiat currencies.

The most popular cryptocurrencies on Bitstamp are Bitcoin and Ethereum, which are available for trading in most countries where Bitstamp operates. Bitcoin and Ethereum are considered the most valuable and widely accepted cryptocurrencies globally, representing a significant portion of the cryptocurrency market.

Apart from the most popular cryptocurrencies, Bitstamp also supports several promising altcoins. For example, Cardano, a third-generation blockchain platform that aims to provide a more efficient and scalable alternative to existing blockchains, is available for trading on the Bitstamp platform. Other altcoins, such as Polkadot, Solana, and Chainlink, are also available for trading on Bitstamp.

Overall, Bitstamp offers a diverse range of cryptocurrencies for trading on its platform, providing users access to the market’s most popular and promising cryptocurrencies. While the availability of these cryptocurrencies may vary depending on the user’s location, Bitstamp continues to expand its offerings and aims to provide a wide range of cryptocurrencies to its users globally.

User interface and user experience:

Bitstamp provides its users with an intuitive and easy-to-use trading platform designed to meet the needs of novice and experienced traders. The platform features a sleek and modern user interface optimized for ease of use and accessibility.

One of the critical features of the Bitstamp platform is its mobile app, which is available for both iOS and Android devices. The mobile app provides users access to their accounts, charts, order books, and other trading tools, allowing them to stay updated on their trades and manage their portfolios. The app also features 2FA support and fingerprint login, providing users with an additional layer of security.

Another essential feature of the Bitstamp platform is its charts, which provide users real-time price information and historical price data for each supported cryptocurrency. The charts are highly customizable, allowing users to adjust the time frame, chart type, and other settings to suit their needs. The platform also features various technical indicators, including moving averages, Bollinger bands, and the Relative Strength Index (RSI), which can help traders make informed trading decisions.

In addition to its charts, Bitstamp provides users access to advanced trading tools, including order books and trading pairs. The order book displays all current orders on the platform, allowing users to see the current market depth and the supply and demand for each cryptocurrency. Trading pairs, on the other hand, allow users to trade one cryptocurrency for another, providing additional trading opportunities.

Bitstamp also offers a range of order types to cater to different trading styles, including market orders, limit orders, and stop orders. The platform’s intuitive interface makes it easy for users to place and manage their orders, allowing them to execute trades quickly and efficiently.

Overall, Bitstamp’s user interface and user experience are designed with the needs of traders in mind, providing them with easy access to trading tools, charts, and order books, all while maintaining a modern and intuitive design. The platform’s mobile app, advanced trading tools, and customizable charts make it an excellent choice for novice and experienced traders who want a robust and user-friendly trading experience.

Regulatory compliance:

Bitstamp is committed to compliance with all relevant regulatory requirements and has implemented various measures to meet these obligations. In particular, the exchange has implemented robust know-your-customer (KYC) and anti-money laundering (AML) policies and procedures to prevent illicit activities and protect its users.

Bitstamp’s KYC procedures require all new users to undergo identity verification before trading on the platform. This involves submitting government-issued ID documents, such as a passport or driver’s license, and proof of address, such as a utility bill or bank statement. The exchange uses advanced verification technology and processes to ensure that all user information is accurate and up to date and to prevent fraud and identity theft.

In addition to its KYC procedures, Bitstamp has implemented comprehensive AML policies and procedures to detect and prevent money laundering and terrorist financing. The exchange uses advanced monitoring tools and algorithms to identify and investigate suspicious transactions. It collaborates with law enforcement and regulatory authorities to ensure compliance with all relevant regulations.

Bitstamp also maintains a robust risk management program, monitoring user accounts and transactions to identify potential risks or vulnerabilities. The exchange has established clear policies and procedures for dealing with any suspicious or fraudulent activity, and it takes swift action to investigate and resolve any issues that may arise.

Bitstamp’s commitment to regulatory compliance and robust KYC and AML policies and procedures make it a trustworthy and reliable cryptocurrency exchange. Its efforts to prevent illicit activities and protect users have earned it a strong reputation within the cryptocurrency industry. It continues to set compliance and security standards in this rapidly evolving space.

Customer support:

Bitstamp understands the importance of providing excellent customer support, especially in the fast-paced world of cryptocurrency trading. The exchange offers several customer support options to help users navigate its platform and resolve any issues.

Live chat support is one of the primary support options available to Bitstamp users. This service is available 24/7 and lets users connect with a customer support representative in real-time. Live chat support is ideal for users who need immediate assistance with an issue or have questions requiring prompt answers.

In addition, to live chat support, Bitstamp offers email support for users who prefer to communicate via email. The exchange has a dedicated email address for support inquiries, and users can expect a response within 24 hours of submitting their query.

For users who prefer to speak with a customer support representative over the phone, Bitstamp offers phone support during business hours. This service benefits users with complex issues or needing assistance with a specific platform aspect.

Bitstamp also provides a comprehensive knowledge base and FAQ section on its website, which covers a wide range of topics, including trading, deposits and withdrawals, and account security. The knowledge base contains articles, tutorials, and guides designed to help users understand how to use the platform and answer common questions.

Finally, Bitstamp has an active presence on social media platforms like Twitter and Facebook. Users can reach out for support or updates on the latest developments at the exchange. The exchange also publishes regular blog posts and updates on its website, which provide users with valuable insights into the cryptocurrency industry and the exchange’s plans for the future.

Overall, Bitstamp’s customer support options are extensive and designed to meet the needs of users with different communication preferences. The exchange’s commitment to providing excellent customer support, robust security measures, and a range of trading options make it a top choice for traders looking for a reliable and user-friendly cryptocurrency exchange.

Pros and cons of Bitstamp:

Bitstamp is a popular cryptocurrency exchange offering various trading options and features. While the platform has many benefits, it also has some drawbacks that users should be aware of.

One of the most significant advantages of Bitstamp is its security measures. The exchange uses advanced security protocols, including two-factor authentication and cold storage, to protect users’ funds and personal information. Bitstamp is also fully regulated and compliant with international financial laws, which adds a layer of security for users.

Another benefit of Bitstamp is its user-friendly interface. The platform is easy to navigate, even for beginners, and offers a range of trading tools and features, such as advanced order types, customizable charts, and real-time market data. Bitstamp offers a mobile app for online trading, a convenient quality for busy traders.

However, there are also some drawbacks to using Bitstamp. One of the main drawbacks is the limited selection of cryptocurrencies available for trading. While Bitstamp supports some of the most popular cryptocurrencies, such as Bitcoin and Ethereum, it offers fewer trading pairs than other exchanges. This can disadvantage users who want to trade less well-known cryptocurrencies.

Another potential drawback of Bitstamp is its fees. While the exchange’s fees are not exorbitant, they are not the lowest in the market. Users may need to pay higher fees for some transactions, such as credit card purchases, which can add up over time.

Finally, Bitstamp’s customer support can sometimes take time to respond. While the exchange offers a range of customer support options, including live chat, email, and phone support, some users have reported delays in responding to their queries.

Bitstamp is a reliable and user-friendly cryptocurrency exchange that offers advanced security features and a range of trading options. However, users should be aware of the limited selection of cryptocurrencies for trading and the potentially higher fees. Additionally, users should remember that customer support sometimes takes time to respond. Despite these drawbacks, Bitstamp remains popular for traders who value security and ease of use.


In conclusion, Bitstamp is a reliable and secure cryptocurrency exchange offering various trading options and features. The exchange has a long history in the cryptocurrency industry and is fully regulated and compliant with international financial laws. Bitstamp’s advanced security measures, including two-factor authentication and cold storage, provide users with peace of mind regarding the safety of their funds and personal information.

The platform’s user-friendly interface and range of trading tools make it easy for the beginner and experienced traders to navigate the exchange. Bitstamp offers a mobile app for trading on the go, a convenient feature for busy traders.

However, Bitstamp has limitations, such as a limited selection of cryptocurrencies for trading and potentially higher fees for some transactions. Additionally, the exchange’s customer support can sometimes take time to respond to users’ queries.

Overall, Bitstamp is a reputable and trustworthy cryptocurrency exchange well-suited for traders who value security, ease of use, and compliance with regulatory requirements. While there may be better choices for users who want to trade a wide range of cryptocurrencies, it offers a solid option for trading popular cryptocurrencies such as Bitcoin and Ethereum.

Users considering Bitstamp should consider their specific trading needs and goals before deciding. For those prioritizing security, compliance, and ease of use, Bitstamp is a strong option that has stood the test in the cryptocurrency industry.